Can someone contact you on my behalf?
How we protect your details and you can request someone to deal with you account enquires.
Your right to find out about information held about you and who that information is given to is covered by the Data Protection Act 1998.
We will only supply information to you about your account, once we are satisfied that we are dealing with the person named on the account.
It is therefore important that if you contact the us that you have your account number to hand. (This is always quoted on any letters we send out).
If you wish us to discuss your account with a third party, we must have either written authority from you to do so. Or if they ring/visit the council, you must be present to supply verbal consent for the Council Tax Officer to discuss your account.
The Data Protection Act 1998.
The Data Protection Act 1998, which came into force early 1999 extends people’s rights to find out information held about them on computer databases. It also sets out how this data should be used and lays down 8 principles that must be kept to by organisations or individuals who hold and use personal data.
- Personal data to be processed fairly and lawfully.
- The personal data should only be obtained for a specified and lawful purpose.
- The personal data should be adequate, relevant and not excessive for the purpose it was obtained.
- Personal data should be accurate and kept up to date.
- The data should not be kept for longer than is necessary.
- The person on whom the data is kept has certain rights under the Act which must be respected.
- Measures must be taken to reduce the risk of unathourised use of the personal data, loss or damage.
- Personal data shouldn't be transferred to any country or territory which doesn't have adequate protection for the rights of the people on whom data is held.
The Act gives people the right to find out information about themselves and the right to challenge that information. Compensation may be payable where a person suffers damage or loss because the Act hasn’t been complied with.
Data Protection is a wide ranging subject, so if you require more detailed information, please contact the Data Protection Registrar at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Or you can telephone them on 01625 545745.